Privacy Policy

Effective Date: April 17, 2025

Last Updated: April 17, 2025

1. Introduction

This Privacy Policy describes how EchologHQ ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our platform (the "Platform"). By accessing or using the Platform, you consent to the practices described herein.

2. Definitions

Personal Data

Any information relating to an identified or identifiable individual.

User Content

Any content you submit or generate on the Platform, including text, images, and AI-generated materials.

Processing

Any operation performed on Personal Data.

3. Information We Collect

• Account Information: Name, email, organization, and credentials you provide at registration.
• User Content: Content you upload, create, or generate using AI services.
• Usage Data: Log data, IP address, device and browser details, pages visited, and interaction metrics.
• Payment Data: Billing address and payment method details processed via third-party payment processors.
• Cookies & Tracking: Cookies, web beacons, and similar technologies for analytics, personalization, and security.

4. How We Use Your Information

• To operate, maintain, and improve the Platform and its features.
• To personalize your experience and provide tailored recommendations.
• To process transactions, bill, and prevent fraud.
• To communicate with you about updates, support, and marketing (with your consent).
• To comply with legal obligations and enforce our Terms of Service.

5. Legal Basis for Processing

We rely on the following legal bases under applicable data protection laws:

• Consent: When you opt in to specific data processing.
• Contract: To perform our obligations under the Terms of Service.
• Legal Obligation: To comply with laws or legal processes.
• Legitimate Interests: To improve our services, ensure security, and prevent abuse.

6. Data Sharing and Disclosure

• Service Providers: Cloud hosting, analytics, payment, email, and AI providers bound by confidentiality.
• Affiliates: For internal business and administrative purposes.
• Legal Requirements: To comply with lawful requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or asset sale.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze trends, administer the site, track users’ movements, and gather demographic information. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain Personal Data as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Data Security

We implement administrative, technical, and physical safeguards to protect your Personal Data. However, no security measure can guarantee absolute protection.

10. International Transfers

Your data may be transferred to, stored, and processed in countries outside your jurisdiction. We ensure appropriate safeguards, such as standard contractual clauses or other measures, to protect your Personal Data.

11. Third-Party Services

The Platform may contain links to third-party websites, plug-ins, or services not owned or controlled by EchologHQ. We are not responsible for their privacy practices.

12. Your Rights

• Access: Request access to your Personal Data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your Personal Data, subject to legal limitations.
• Restriction: Request restriction of processing under certain conditions.
• Portability: Request a copy of your data in a structured, commonly used format.
• Objection: Object to processing based on legitimate interests or direct marketing.

To exercise your rights, contact us at privacy@echologhq.com.

13. Children's Privacy

The Platform is not intended for children under 13. We do not knowingly collect or maintain Personal Data from children under 13.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes and update the "Last Updated" date. Continued use of the Platform constitutes acceptance of the updated Policy.

15. Contact Us

For privacy-related inquiries, please contact us at privacy@echologhq.com.